Case Study of Travel Industry Web Portal for Hajj Pilgrims


What Was the Need of Travel Industry from Web Development Experts?

The client was looking for a team of seasoned web developers. The expectations were to create an attractive, engaging, interactive, and informative website. Thus, it can guide Hajj Pilgrims in comprehensive ways in their pilgrimage voyage right from commencement to termination phases.

How Perception System Evaluated Requirements?

Research & Analysis

We have applied the latest research and statistical methods to find, analysis, and reporting the client-side requirements. We have concluded that the client wants a visual solution for

  • Need to handover the arrangements of beds in the tents in the hands of coordinators (Hajjco) in an open ground where pilgrims have to spend nights.
  • Need to handover the preparation of a schedule for commuting vehicles (Buses) running in between holy sites, and all with custom arrangements for seats in the hands of coordinators.

What Were the Challenges

We have found the following challenges in the project:

  • Visual presentation with drag-n-drop facilities for a vast physical site (Ground) and arrangements of beds within myriads of tents was a big challenge for us.
  • A vast pool of pilgrims is commuting within a definite period. Creating the sitting plans using the drag-n-drop tools & interface was nothing but sailing against the tide for us! Apart from visual design challenges, we have to design as well as programming a
  • complex back-end and front-end for multiple users including contributing companies, service providers, various Hajj Councils, and government & non-government bodies for Pilgrims across the globe.

How Our Web Development Team Handled the Project?

We have approached the project with full dedication of designing and programming teams.

Planning

We created Project Plan and defined Milestones & Deliverables, according to the scope of work.

Architecture

Our web architects have defined the components, navigation, and visual interfaces with the integration of the latest tools and technologies.

Strategy

As per the plan, we needed to develop the Mutahed website that provides information to visitors related to Hajj.

Accuracy

To ensure that the entered data is 100% correct, the application required the Testing & Data Accuracy feature. It is for the entire recorded data and the provision for entire data repository re-checked and the information re-matched.

Support & Maintenance

The role of Perception System was not ending with web designing and web application development but extended throughout the software lifecycle including supports and maintenance. It was one of the commitments to the client.

Our Journey throughout Travel Industry Web Development

Our Journey was challenging enough. However, our dedicated designers and developers led us to hit our defined goals with the following functionality.

Visual Solution for Tents

We have provided a graphical as well as a manual solution for website admins. Thus the admins can drag & drop beds into tents as per tent availability

Visual Solution for Beds

We have provided a graphical as well as a manual solution for website admins. Thus the admins can drag & drop seats into buses.

Multi-user Registration

The website also needed multiple user registration and login features. For instance, for Hajj companies, Service Provider companies, Hajj Councils and Pilgrims.

End-user Functionality

At front-end, Pilgrims can search Hajj companies and see information about Hajj Company, as well as book specific Hajj Company.

Striking Features in Web Application

Responsive Web Design

We have made website mobile-friendly using responsive web design technologies and techniques at all levels.

Individual Control Panel

We have designed back-end with customization so separate control panels appear for each level of users, such as Hajj Companies, Service Providers, Pilgrims, and Super Admin.

Support for Multiple Users

We have designed registration and login modules for each user.

Extra Tasks

We have provided modules for surveys and meetings.

SMS Support

We have integrated SMS API using 3rd party services and tools.

Management

We have provided modules for the accommodation of beds and seats in visual interfaces.

Technologies We Used in Web Development

We have enabled custom functionality using the following programming technologies, frameworks, and database system.

PHP

CakePHP

Ajax

JQuery

MySQL

JavaScript

The Final Result

Milestones

We have divided projects into milestones. We have received payment accordingly from the client.

Achievements

We had successfully developed a website.

System Summary:

More than 200 Hajjco users

More than 1,000 pilgrim users

Project Overall Cost

We have delivered the system successfully to the client and provided a satisfactory level of maintenance & support services throughout the web software lifecycle.

Client’s Feedback

The web engineers at Perception System have created an attractive, engaging, interactive, and informative website, accordingly it can guide Hajjis in comprehensive ways during the pilgrimage voyage right from commencement to termination phases. They were extremely helpful for our non-tech people on each query and gave us all technical explanations in simple words so we can immediately grasp it. After realizing the benefits of features and functionality – very happy with soothing project capabilities.