Cup Of Tea
What was the client expecting from Perception System?
The client was a Dentist, on the way to find a viable software and hardware solution to guide dental patients using an automated system to enhance overall patient experiences. The dentist wanted to eliminate frustrating and time consuming repeated process of explaining the same treatment process every time a patient approaches the doctor. The client was looking for a touch-based self-service device (Kiox/kiosk) with a software solution that can enable patients to access required information on the interactive interfaces like kiosks, as well as other integrated devices including desktops, smart phones and tablets.
How did Perception System evaluate the client’s needs?
We gone through several Face-to-Face meetings with our dentist client and his assisting workforce. We presented them available solutions on the web as examples and found out the exact requirements for hardware parts of the project along with the following expected software features and functionality.
Provide details regarding profiles of doctors to choose.
Give the location information of the clinics available in the vicinity along with the location guide.
Offers complete data security from all possible ways like data theft, breaching and data loss.
Cut the overall treatment costs besides enhancing reputation in the market.
Extra earning by digital promotions.
Genuine Approach Taken by Team of Kiosk Developers at Perception System
The client stamped approval on the name of the Perception System after getting word-of-mouth reference and looking rich portfolio in diverse software niches. To meet the amalgamation of varying types of needs to create a kiosk-based software solution, we took standard approach to formulate the development strategies and implementing methodologies.
Designing & Programming
Perception System based on the approval of the prototypes, prepared the final designs for a rich and interactive interface, for the kiosk and accomplished the software system programming accordingly to hit the goals of the project.
How We Reached the Viable Kiosk Solution for Dentists?
Our Journey towards the end-to-end solution was challenging enough and pushed our boundaries for standalone as well as integrated software system development. We achieved the following objectives successfully, such as
Support & Maintenance
We also offered comprehensive support and post-development maintenance services to ensure seamless user experiences.
To provide detailed information in effective ways.
Room to display facilities and services of dental clinic or hospital.
Feedback & Testimonial
To provide real-time feedback using the latest communication channels and experience sharing options for the satisfied clients.
With interactive UI, kiosk helps in retrieval of patient info safely.
To help derive further info regarding contact details of other dentists and their groups for registration.
Plugin to help generate extra earning through kiosk.
Technologies We Used
We delivered the system successfully to the customer and provided a satisfactory level of maintenance & support.