What was the client expecting from Perception System?
The main objective of the client was to create an online website exclusively for the healthcare industry involved in clinical research in the region. The client was a prestigious institution in Saudi Arabia, GULF HEART ASSOCIATION. It wanted to connect various hospital centers across the country with a user-friendly online web application to accumulate required data for research on hearts and associated medical issues.
We were recommended to the client by one of our satisfied clients with a positive word-of-mouth reference.
How We Evaluated Client’s Needs
We have taken a bit different approaches for evaluating the requirements. We gave a distinct questionnaire for this project to understand the persona in the user research stage. We have run a survey and segregate various relevant features and ask the client to select the most appropriate ones. Our team then took the design thinking approach to serve the user research for the web application.
What Were the Challenges
One of the significant challenges we faced was to make an online digital analysis application for clinical research.
It was quite a unique initiative where a huge number of renowned doctors from all over the region were going to participate and combat in clinical research and analyze challenges faced in the region by using our healthcare web application.
One more vital challenge was to have trusted data entry system that feeds proper data and to test the entered data for accuracy. Since the entries are done manually by the data entry operators, chances of miss-matching or bad data entry were possible.
Genuine approach taken by the Healthcare Website Design Team at Perception System.
We demonstrated our understanding and healthcare web development skills to the client-end team, thereby allocating a dedicated team of business analysts, project research & analysis developers, web designers, web programmers, QA developers, DevOps, and support team.
Our main focus was on system performance and stability due to a vast user-base on front-end and back-end sides.
Support & Maintenance
The role of Perception System did not end with web designing and web application development but extended throughout the software lifecycle including support and maintenance. It was one of the commitments to the client.
Our Journey throughout the Web Development Process
Our Journey towards the solution was challenging enough during the life cycle of the project. Nevertheless, we came up with astounding results in the end –
The solution is based on Business Intelligence and Analysis system and enhanced with custom functionality.
We created an attractive UI for each page and screen using the latest web designing technologies.
A decent control panel, dashboard, advanced visual presentation tools like charts, graphs, and real-time illustrations.
Support for Multiple Users
Allow allocation of multiple roles to different levels of users on each center.
Hospital Information Management modules with import-export facilities.
CRF data import-export and reports through emails.
Guidelines, tutorials, editing tools, and timeline sequences.
Technologies We Used
The client team has expressed satisfaction with a completely new web 2.0 look and user-friendliness. STARS online system has provided the client a new spectrum of accumulating data against the traditional system.