Moodle Upgrade, Support & Maintenance BML Munjal University

About the Client

Location India

Industry Education

BML Munjal University (BMU) provides a great platform to transform higher education in India by creating a world-class and innovative teaching, learning and research environment. Founded by the Hero Group and mentored by Imperial College London, BMU is a not-for-profit initiative offering undergraduate and post-graduate courses. It is known for creating, preserving and imparting internationally benchmarked knowledge and skills to a diverse community of students from across the world.

BMU aims to be a leading university for the quality and impact of its teaching, research and linkages with major stakeholders. The focus of the university is to find creative solutions to problems through application of knowledge. The university aims to create a talented community of students and faculty who excel in teaching, learning and research, in a creative and stimulating environment. The university will collaborate with other institutions for development of science, technology and arts in the global context.

Services we offered

Elearning portal
LMS Portal
Website Support & Maintenance

The Challenge

The Client was an Education institute which already had the Elearning Portal Developed, but was not managed properly and had many functional & security issues. The Technology used was also outdated, because of which, the performance of the portal was not up to the mark. Hence the client was looking for a skilled company to provide Maintenance & Support to their LMS Portal to boost-up performance and make it work seamlessly.

They found Perception System as a Perfect IT Partner to achieve their Goal. And thus the Journey began.

Project Scope

Initially, Perception System scheduled a couple of sessions with the client to thoroughly understand the concept of the university portal/website and to know about the issues they were facing. We brainstormed and raised as many questions as we could to confirm our understanding and expectations. Perception System has an experienced and attentive support team who was ready to work on this LMS Portal throughout the year. We provided an annual website maintenance contract which was very cost-effective to keep the higher education website up-to-date, fresh and effective.

Moodle version upgrade, along with fixing of all the issues arisen due to the upgrade.

Weekly Health Check: Includes internal and external links, on-line forms, search facilities, site maps and any dynamic functionality.

Apply Security Updates

Monthly backup including database and media

Apply Design related changes

Bug fixing

Manage Change Requests

Implement new Enhancements

Perform Promotional activities (Banner design)

Perform Social media activities

Newsletter Promotion

Email Marketing

Solution

The journey toward an end-to-end solution was full of challenges. However, our dedication towards the goals led us to deliver the solution successfully, as well as within the prescribed timeline & budget.

Behavior-Driven Development (BDD)

We have adopted BDD approaches to bring collaboration between client-side teams across the various branches and web development team along with seamless communications.

Support & Maintenance

We have committed for long-term support and maintenance with a feasible plan sign up by the client.

Technologies
We Used

PHP
MySQL

Results

Milestones

Our talented team worked very professionally with client and resolved all the critical functional & security issues and boosted the performance of the LMS Portal to work impeccably.

Achievements

Perception System has designed and developed the robust LMS Portal, and delivered to the client. And our client has successfully launched this portal and received excellent response and gained good amount of users and got many achievements as below:

BMU won the IDA Education Award 2019. BMU ranked under top 10 colleges to study BBA in Delhi-NCR.

Satisfaction

Client has been very impressed by our Service, Support and Quality Delivery within the Time & Budget. They appreciated our professionalism, honesty and approach.