Case Study : Custom Healthcare Software Development
GULF HEART ASSOC. is a collaborative healthcare research system for doctors.
What was the client expecting from Perception System?
The main objective of the client was to create an online website exclusively for the healthcare industry involved in clinical research in the region. The client was a prestigious institution in Saudi Arabia, GULF HEART ASSOCIATION. It wanted to connect various hospital centers across the country with a user-friendly online web application to accumulate required data for research on hearts and associated medical issues.
We were recommended to the client by one of our satisfied clients with a positive word-of-mouth reference.
How did Perception System evaluate the client’s needs?
Research & Analysis
- We analyzed the ground requirements and expectations thoroughly.
- Based on the findings, we developed the entire project plan and defined milestones, as well as deliverables accordingly.
- We decided the right development methodology and strategies based on the nature of the project.
- We accomplished the project documentation and NDA process to begin the project at the right time.
What Were the Challenges
- One of the significant challenges we faced was to make an online digital analysis application for clinical research.
- It was quite a unique initiative where a huge number of renowned doctors from all over the region were going to participate and combat in clinical research and analyze challenges faced in the region by using our healthcare web application.
- One more vital challenge was to have trusted data entry system that feeds proper data and to test the entered data for accuracy. Since the entries are done manually by the data entry operators, chances of miss-matching or bad data entry were possible.
Genuine approach taken by the Healthcare Website Design Team at Perception System.
We demonstrated our understanding and healthcare web development skills to the client-end team, thereby allocating a dedicated team of business analysts, project research & analysis developers, web designers, web programmers, QA developers, DevOps, and support team.
Our main focus was on system performance and stability due to a vast user-base on front-end and back-end sides.
We planned to create a web system for STARS, which included a CRF Entry, CRF Follow-ups Entry, and Dashboard (for analytics, charts, statistics, design, and graphics work)
We established a communication channel to start dynamic conversations between the client-side team and development team using the latest communication technologies including email, live chat, instant messengers, VOIP, and video chats.
Defining Project Lifecycle
The project lifecycle included system analysis, requirements, specifications design, application development, web design, system testing, and constant change requests handling.
To ensure that the entered data is 100% correct, the application required the Testing & Data Accuracy feature. It is for the entire recorded data and the provision for entire data repository re-checked and the information re-matched.
Support & Maintenance
The role of Perception System did not end with web designing and web application development but extended throughout the software lifecycle including support and maintenance. It was one of the commitments to the client.
Our Journey throughout the Web Development Process
Our Journey towards the solution was challenging enough during the life cycle of the project. Nevertheless, we came up with astounding results in the end –
The data entry forms required a large number of input fields with a wide range of needs. Therefore, we designed user-friendly forms using the latest technologies prevailing on the web. It made life easy for non-tech and non-medicos to fill up forms swiftly and accurately.
We developed a backend system to slash administration associated with the online application by providing a smart admin panel.
Security was an issue too, for the highly sensitive and private data over the web. Perception ensured that the information was safe and secure.
We created a system with an eye to accessibility because the GULF HEART ASSOCIATION’s key demographics consisted of medical and non-IT individuals.
The solution is based on Business Intelligence and Analysis system and enhanced with custom functionality.
Technologies We Used in the Website Development
We enhanced custom functionality using the following programming technologies, frameworks, and database system.
The Final Result
Milestones and deliverables
We divided the project into a series of milestones because of its size and received the payment accordingly from the client.
We successfully developed a multi-faceted and technically advanced website easily facilitating the organization’s goal to exhibit its services most attractively.
The client team has expressed satisfaction with a completely new web 2.0 look and user-friendliness. STARS online system has provided the client a new spectrum of accumulating data against the traditional system.
“Credits to Perception System, STARS is now providing a new spectrum of data gathering against the traditional approaches used before. The web system with a user-friendly online application inclusive of CRF Entry, CRF Follow-ups Entry, and Dashboard facilitates the goals of GULF HEART ASSOCIATION Saudi Arabia. Today, we are connected with various hospitals centers across the country with a user-friendly online application to accumulate required data for research on hearts and associated medical issues.”