Case Study : Reward Points And Loyalty App Development


What was the client expecting from Perception System?

The client was looking for a Mobile App that should allow their user to scan the products to get the Loyalty points and then redeem the points to get the rewards. Client wanted us to develop the App for iOS & Android Platforms. He also wanted an Admin Panel, where the Super Admin can manage Users, Products, Loyalty Points, Redeem Transactions with a Rich Dashboard and many other features.

How did Perception System evaluate the client’s needs?

With the help of personal interests in client-organization, Perception System defined individual aspects matching with the subject. And based on each aspect, we identified architecture and technology accordingly. After thorough analysis, we worked on each segment of the app very precisely, tested each unit of the app profoundly and finally delivered this mobile app and web admin panel within the scheduled time-line.

Genuine Approaches Taken by Perception System for MP Rewards App Development

Analysis

We allocated our BA team to analyze the client’s requirements. In the beginning, the software development team analyzed the concept hypothetically. Afterwards, we closely inspected the entire process at the client’s premise.

Project Planning

Based on our findings, we created flow diagrams for the entire work-flow and planned the project development process by defining technical implementations.

Project Architecture

Mobile App architectures at Perception System defined the entire application architecture for database synchronization.

Wireframe & Prototypes

After several attempts and meetings with the client-side team, our Mobile App designers prepared wire-frames and prototypes citing all possible work-flow diagrams, navigation, and data flows.

How We Reached the End-to-End Solution for MP Rewards?

The journey toward end-to-end solution was full of challenges. However, our dedication towards the goals led us to deliver the solution successfully, as well as within the prescribe time-line & budget.

Development Methodology

We followed the KANBAN methodology to manage and execute the system.

Behavior-driven Development (BDD)

We adopted BDD approaches to bring collaboration between client-side team and the development team across the various branches along with seamless communications.

Segregation

We broke down the entire development process using WBS (Work Breakdown Structure) methodologies to address almost all requirements of client-organization.

Designing

We designed a common back-end system by inclusion of all functions and features to address the needs of each domain.

Programming

We build five front-ends and a back-end using capabilities of WordPress and core PHP as well as APIs integration.

Support & Maintenance

We have committed for long-term support and maintenance with a feasible plan sign up by the client.

Salient Features Of MP Rewards Solution:

Accounts personalized to specific practice.

Seamless & Quick Navigation.

Clear & Quick Barcode Capture.

Milestone Reward Reminders

Easily Add Colleagues who can also collect points for the Practice.

Technologies We Used in Android App Development

This solution was mainly targeted for iPhone & Android Users in UK, USA, Canada, France, Netherlands & China.

Objective C

Android SDK

ASP.NET

MS SQL

The Final Result

Milestones & Deliverables

We decided milestones and deliverables with the consent of the client and delivered the App in the continuous delivery model.

Achievements

10K+ Registered Users across 6 Countries
4.5 M+ Products
200K+ Points Scanned per Month

Satisfaction

The Client is satisfied & happy with the MP Rewards Solution delivered by Perception System. Client has also got many enhancements done by perceptoin system down the line.