Magento Support and
Maintenance Company

Dependable Magento support & maintenance by Full Service US-Based Agency. Our Dedicated Magento Support Team provides 24X7 support & services to run your Magento Storefront efficiently & profitably.

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Dedicated Support

USA Magento Certified Support

Our single point contact handles every needs be it New Features, Integrations, Enhancements, emergency call for the crash or malicious attack on your site.

If you opt the instant or constant support services for your running projects, our technical team also available to wire you with your project manager, team leader, and developers. We do it by using the traditional emails to the latest video calls, VOIP calls, or simple Skype messages like instant messenger services.

Our single point contact handles every needs you to suggest.

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Monthly Packages

Magento Monthly Maintenance Packages

Reactive Support for Magento Store

For ease grab our comprehensive and customizable packages for basic to advanced support & maintenance services.



Small Package

Small Package up to 10 Hours a month for start-ups, small businesses at affordable rates.



Medium Package

Medium Package with 15 Hours a month for medium sized businesses. to provide a greater coverage including most scenarios.



Enterprise Package

Enterprise Package 20 hours a month for MNCs, Large-scale enterprises for full site management with a dedicated project manager.


Pay-As- You-GO

Pay-As-You-GO for the Emergency Supports to identifying the cause of Magento problem and find the best solution in swiftest possible way.

If you want a custom-made support package within your budget, get in touch with us.

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Impeccable Magento Support Service
by 17+ Years Experienced Experts

Enjoy the hassle free instant and constant Magento support to handle your challenges in eCommerce website to turn it into a profitable venture. Perception System, USA is a world best team of certified Magento developers trusted by big and small businesses for Magento tech support. We get high ratings and applauds in the market because of client’s e-commerce store success through consulting, design and development, and personalised support & maintenance services. Following figures validate the same.


Ecommerce Expert


Industry Served


Projects Maintained


Hours of Support

Why Magento
Maintenance Services
by Perception System
San Jose?

If you look for acute professionalism, reliability, and ultra-precautions for Magento maintenance services, everything is under the hood of Magento website maintenance packages. So, don’t look back, check our differentiators, which set apart from the rests in the market.

All under one roof dedicated support team for each client/ticketare furnishes prompt care.

Rapid and smooth escalation process exclusively as per your Business Needs.

An honest, collaborative, and communicative team of skilled certified Magento developers.

Guaranteed customer satisfaction, along with end-user training for store owner or employee.

Magento packages are matching goals & budget that align with all your requirements.

To keep the store up all the time we are available for any time of the day, throughout the year.

Proactive Magento Website Monitoring & Health Checks

Prevention is better than cure, so our advanced proactive monitoring of key aspects eliminates any mishap before happening.

Checking Server Health

Our Magento website monitoring team constantly checks website server health that helps in triggering early warning before any issue emerges.

Data Monitoring

Regular data backup and checking of restoration capacity assure long-term health.

Uptime/Downtime Reporting

Automated system sends requests to Observe Magento hosting server at regular intervals completely alleviates site downtime.

Errors & Security Checks

Reports on health & security checks to reveal hidden issues and threats.

Continuous Delivery Support

Our dedicated team aids in collaboration for a new feature development in the continuous delivery model.

Magento Migration Support

Our certified professionals will help you migrate to Magento particularly when tech issues are arising.

Magento Support for Ongoing Development

Integration of extensions and external services demand our valuable ongoing support to deal with seamless integrations of various APIs.

Magento Upgrade Support
For better overall eCommerce experience, our experts look ahead for installation of Magento Updates, Patches and Extensions.

Magento Audit Service Support

Without proper auditing of the running Magento site, detection of issues becomes tough. Our following out-of-box support services work the best.

Magento Audit Support
We use the manual as well as automated methods to catch errors, security lapses, and performance gaps in the server as well as databases. Our thorough audit for security gaps through scanning, penetration tests and vulnerability tests help us depicting the true picture immediately.

Magento Front-end Audit

Automated system sends requests to Observe Magento hosting server at regular intervals completely alleviates site downtime.

Magento Back-end Audit

Regular data backup and checking of restoration capacity assure long-term health.

Magento Technical SEO Support

We have enough expertise and experiences to provide Magento technical support for various SEO and SMO aspects.

Magento Marketing Strategy Support

Our Magento tech support also helps online merchants to formulate right marketing strategies and bring changes in design and code levels.

Magento eCommerce Store Marketing Support

Our knack in SEO, SMO, and on-page/off-page Internet marketing enable our patrons to win the battle in the market too.

A Magento Marketing Company
Being an eCommerce marketing company, Perception System, San Jose has forte on Magento analytics helps our patrons to see a complete picture of traffic, target audience, performance on various devices, and other tons of metrics to beat the competition and gain an edge for further growth.

Magento Enterprise Support Services

Perception System knows well that the big enterprise-grade eCommerce stores running on Magento enterprise editions are facing altogether different issues when they think of exclusive, real-time, and dependable support services. Magento enterprise support team at Perception System takes care of everything closely right from automatic monitoring to fixing issues and taking precautionary measures as per needs

Admin Support & Cloud Hosting

Dedicated admin for re-configuring, migration, adding large data and much more.

Cloud consulting for the sake of ease, security, and scalability during traffic spikes. No anxiety about the high network traffic and just pay for resources utilized by the infrastructure.

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Seamless Updates

Track each Magento versions, extensions, and 3rd party integrations related to Magento. Always have latest release or update related to Magento.

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Custom Support Solutions

Avoid any instances of instability in your web-store. Dedicated support lead for design, code, and integrations related issues.

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Magento Consulting

Aid with the best practices of using Magento for top website success.

Right guidance & tech support to non-tech clientele to generate revenue from online store.

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Post Deployment Analysis

24X7 support and solid backup plans for spotting errors and fixing them instantly

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Provide instant guidance through calls, texts, and videos and arranging online training sessions for all users.

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Our Patrons Tell Saga of
Our Magento Maintenance Services

By checking our portfolio for support services and maintenance packages, you will learn how quickly we attended your maintenance service calls, queries, and requests. How much prompt, agile, and polite while attending your maintenance requests. You instantly note our differentiators in packages and delivering maintenance services, which set us apart from the crowd.

Know Our Recent Offerings on Magento Web Development Services

Would you like to know our recent offerings on Magento web development? Or looking for a quote for your well-crafted online store concept? Fortunately, we have addressed all with high client satisfaction rate, so eager to know how?

Competent Magento Tech Support to
Leverage Technical Superiority

Perception System has a technical forte in Magento support and maintenance services. Your Magento storefront development is a one-time process, but our support is for the entire lifecycle.


Our constant automatic and manual monitoring of your site enables us to save from downtimes, well before those take place.

Keep Store Updated

Regular updates of Magento versions along with integrations.


Round-the-clock support with quick diagnoses and instant solutions for effective troubleshooting.


Vulnerability scanning using the latest software/tools.

Security & Performance

We can make your store stable by quick detection of errors, bugs, and infections. We fix all in no time.

Disaster Management

Solid backup plans include local, global, and cloud services with quick restoration.

Perfect Guidance

DIY guide to using the intricate platform correctly. Onboarding assistance and training programs for all levels of users.

Design & Code

Fixing design & code anomalies to improve usability, UX and performance.

Patrons of an Elegant
Magento Support & Maintenance Company

Client satisfaction is the motto of Magento support service team at Perception System USA. It is obvious results of our strategies, agile delivery, transparency, and collaboration, and all with competitive market rates.