Magento Enterprise Support Services

Perception System knows well that the big enterprise-grade eCommerce stores running on Magento enterprise editions are facing altogether different issues when they think of exclusive, real-time, and dependable support services. Magento enterprise support team at Perception System takes care of everything closely right from automatic monitoring to fixing issues and taking precautionary measures as per needs

Admin Support &
Cloud Hosting

Cloud consulting for the sake of ease, security, and scalability during traffic spikes. No anxiety about the high network traffic and just pay for resources utilized by the infrastructure.


Track each Magento versions, extensions, and 3rd party integrations related to Magento. Always have latest release or update related to Magento.

Custom Support

Avoid any instances of instability in your web-store. Dedicated support lead for design, code, and integrations related issues.

Magento Consulting

Aid with the best practices of using Magento for top website success. Right guidance & tech support to non-tech clientele to generate revenue from online store.

Post Deployment Analysis

24X7 support and solid backup plans for spotting errors and fixing them instantly


Provide instant guidance through calls, texts, and videos and arranging online training sessions for all users.

Why Magento Maintenance Services by Perception System San Jose?

If you look for acute professionalism, reliability, and ultra-precautions for Magento maintenance services, everything is under the hood of Magento website maintenance packages. So, don’t look back, check our differentiators, which set apart from the rests in the market.


A Dedicated Support Team

Reliable and smooth service

Magento Certified Experts

Exceptional Customer Service

Cost-Effective Price Packages

24/7 Assistance

Dedicated Support

USA Magento Certified Support
Our single point contact handles every needs be it New Features, Integrations, Enhancements, emergency call for the crash or malicious attack on your site.

If you opt the instant or constant support services for your running projects, our technical team also available to wire you with your project manager, team leader, and developers. We do it by using the traditional emails to the latest video calls, VOIP calls, or simple Skype messages like instant messenger services.

More Info

Monthly Packages

Reactive Support for Magento Store For ease grab our comprehensive and customizable packages for basic to advanced support & maintenance services.

10 Hours

Small Package

15 Hours

Medium Package

20 Hours

Enterprise Package


Pay-As- You-GO

Contact Us

Impeccable Magento Support Service by 20+ Years Experienced Experts

Enjoy the hassle free instant and constant Magento support to handle your challenges in eCommerce website to turn it into a profitable venture. Perception System, USA is a world best team of certified Magento developers trusted by big and small businesses for Magento tech support. We get high ratings and applauds in the market because of client’s e-commerce store success through consulting, design and development, and personalised support & maintenance services. Following figures validate the same.


Years of Experience


Satisfied Client


Website Launched


Client Retention

Proactive Magento Website Monitoring & Health Checks

Prevention is better than cure, so our advanced proactive monitoring of key aspects eliminates any mishap before happening.

Uptime/Downtime Reporting

Automated system sends requests to Observe Magento hosting server at regular intervals completely alleviates site downtime.

Errors & Security Checks

Reports on health & security checks to reveal hidden issues and threats.

Magento Support for Ongoing Development

Integration of extensions and external services demand our valuable ongoing support to deal with seamless integrations of various APIs.

Continuous Delivery Support

Our dedicated team aids in collaboration for a new feature development in the continuous delivery model.

Magento Migration Support

Our certified professionals will help you migrate to Magento particularly when tech issues are arising.

Magento Audit Service Support

Without proper auditing of the running Magento site, detection of issues becomes tough. Our following out-of-box support services work the best.

We use the manual as well as automated methods to catch errors, security lapses, and performance gaps in the server as well as databases. Our thorough audit for security gaps through scanning, penetration tests and vulnerability tests help us depicting the true picture immediately.

Magento Front-end Audit

Automated system sends requests to Observe Magento hosting server at regular intervals completely alleviates site downtime.

Magento Back-end Audit

Regular data backup and checking of restoration capacity assure long-term health.

Magento eCommerce Store Marketing Support

Our knack in SEO, SMO, and on-page/off-page Internet marketing enable our patrons to win the battle in the market too.

Magento Technical SEO Support

We have enough expertise and experiences to provide Magento technical support for various SEO and SMO aspects.

Magento Marketing Strategy Support

Our Magento tech support also helps online merchants to formulate right marketing strategies and bring changes in design and code levels.

Case Study


Lugelo is an innovative concept of social media networking website in Kenya. It is with three innovative integrations, such as a storybook, timeline, and journal-like modern social networking features.


Lugelo is an innovative concept of social media networking website in Kenya. It is with three innovative integrations, such as a storybook, timeline, and journal-like modern social networking features. The social media website has achieved quick adoption among the regional and international users and touched the 20K+ number of users within a short span.

Competent Magento Tech Support to Leverage Technical Superiority

Perception System has a technical forte in Magento support and maintenance services. Your Magento storefront development is a one-time process, but our support is for the entire lifecycle.



Our constant automatic and manual monitoring of your site enables us to save from downtimes, well before those take place.



Round-the-clock support with quick diagnoses and instant solutions for effective troubleshooting.


Security & Performance

We can make your store stable by quick detection of errors, bugs, and infections. We fix all in no time.


Perfect Guidance

DIY guide to using the intricate platform correctly. Onboarding assistance and training programs for all levels of users.


Keep Store Updated

Regular updates of Magento versions along with integrations.



Vulnerability scanning using the latest software/tools.


Disaster Management

Solid backup plans include local, global, and cloud services with quick restoration.


Design & Code

Fixing design & code anomalies to improve usability, UX and performance.

Interested in discussing a project?

    Frequently Asked Questions

    What is the cost of your Magento support and maintenance services?

     Our Magento support and maintenance services are free when your eCommerce site is in the development phase. Although, we charge a specific amount for the Magento support and maintenance to ensure your website runs with its full efficiency. Connect with our sales representative at or reach us out at +1-408-520-9495

    What do you cover in your Magento website maintenance services?

    Our Magento website maintenance services include enhanced security, updating visual appearances by adding images and videos, updating content as per the search engine algorithm, speed optimization, database optimization, finding bugs and fixing them and plugin updates. We will share a complete checklist with you along with the quotation.

    Will you be able to redesign my Magento Store if needed?

    Yes, we can redesign your website using the latest UI/UX technologies in case your Magento store design is outdated and doesn’t meet the latest Google Material Design standards. We will not compromise with your relationship with your visitors in terms of user experience.

    Do you have enough Magento Development resources to support us in the long run?

    As the pioneer in the web development industry, we are fully equipped with all the necessary resources when it comes to handling long-term projects. Our team houses 20+ Magento developers dedicatedly working to deliver fully functional online stores to our clientele.